Medical Office Administration

Become an essential part of today’s healthcare teams. This program prepares you to support medical offices through strong administrative, communication, and clinical skills, helping ensure efficient operations, accurate records, and quality patient experiences in a variety of healthcare settings.

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Are you a Canadian citizen or a permanent resident?
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Type

Diploma

Total Weeks

32 Weeks

About the Program

The Medical Office Administration program is a 32-week online diploma designed to prepare students for careers in medical offices, clinics, hospitals, and other healthcare environments.

Throughout the program, students build practical skills across key areas such as:

  • Medical office administration, scheduling, and patient communication
  • Medical terminology, anatomy, physiology, and clinical procedures
  • Medical billing, bookkeeping, and healthcare documentation
  • Microsoft Office applications and professional business communication

Coursework is delivered through structured instruction, hands-on assignments, and applied learning that reflects real medical office environments. Students develop the ability to manage confidential patient records, support physicians and healthcare teams, assist with basic clinical procedures, and maintain efficient front-office operations while upholding privacy and safety standards.

The program also includes career planning and preparation modules focused on job search strategies, résumé development, and interview preparation. With a structured online format and consistent weekly engagement, graduates leave prepared to enter the healthcare workforce with the organizational skills, professionalism, and confidence required to succeed in medical office administration roles.

Admission Requirements
  • Student has Grade 12 or equivalent or meets criteria for Mature Student Status.
  • Mature students must be 19 years of age, pass a qualifying test, and provide a Letter of Intent OR resume that supports their skills and aptitudes to be successful in the program.
  • The approved qualifying test for this program is the Wonderlic test. A passing score for this program is 14.
Course Listing
Student Success Strategies

Digital Literacy for Professionals

Microsoft Word Part 1

Microsoft Word Part 2

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Advanced Graphic Design and Portfolios

Bookkeeping for Medical Office Assistants

Diversity in the Workplace

Business Communication

Anatomy, Physiology and Terminology

Pathology, Pharmacology and Treatment

Healthcare Fundamentals

Introduction to Transcription

Customer Service and Practice Administration

Medical Office Assistant Clinical Procedures

Career Planning and Preparation – Level 1

Career Planning and Preparation – Level 2

Speak to an Education Consultant today.

Career Opportunities

As a graduate of the Medical Office Administration program at Eastern College, you will be prepared to work in a wide range of healthcare and administrative settings. Your specialized training in medical terminology, electronic medical records (EMRs), billing, and office procedures, along with your eligibility for the Health Information–Certified Associate (HICA) credential through CHIMA, will open doors to many rewarding roles, such as:

Medical Office Administrator
Medical Billing Clerk or Secretary
Medical Receptionist
Clinical Assistant
Unit Coordination Assistant
Hospital Unit Clerk
Medical Administrative Assistant
Medical Administrative Specialist

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