Medical Office Administration

Start a journey towards a rewarding career at the heart of healthcare. As a Medical Office Administrator, you’ll play a vital role in keeping clinics, hospitals, and healthcare offices running smoothly by managing patient records, scheduling appointments, and handling billing. With strong organizational skills and healthcare knowledge, you can make a real difference while building a stable and fulfilling career.

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Program Details

CD-ED’s online Medical Office Administration programs provide the practical skills needed to manage the daily operations of healthcare offices. You’ll learn medical terminology, patient interaction, records management, and office procedures—all through a flexible online format that allows you to train on your schedule.

Graduates are prepared for careers in:

Medical clinics & hospitals
Physician & specialist offices
Government health departments
Insurance & medical supply companies
Chiropractic & massage therapy offices

A high school diploma or GED is required to enroll. If you don’t have one, resources are available to help you meet the requirements.

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About Our Program

Medical Office Administrators play a vital role in keeping healthcare offices running efficiently by managing patient communication, maintaining accurate medical records, handling billing and insurance processing, and overseeing essential office procedures. Their organizational and administrative expertise ensures that clinics, hospitals, and other healthcare facilities can focus on providing quality patient care.
CD-ED’s career-focused curriculum is designed to provide you with the practical, job-ready skills employers are looking for—without unnecessary coursework that could slow down your progress. You’ll learn industry-relevant procedures, medical terminology, and the latest healthcare office technologies, allowing you to confidently step into your new role upon graduation.
With the flexibility of online learning and the support of experienced instructors, you can train from anywhere in Canada while balancing your studies with work and personal commitments. Whether you’re looking to start a new career or advance in the healthcare field, CD-ED’s Medical Office Administration program equips you with the knowledge and hands-on experience to succeed in this rewarding profession.

You’ll learn:

Learn the language of healthcare to accurately record and interpret medical information.

Develop skills in managing appointments, handling referrals, and coordinating office operations.

Gain expertise in medical billing, insurance claims, and healthcare payment systems.

Learn how to maintain and update digital patient records while ensuring confidentiality and compliance.

Build strong interpersonal skills to interact with patients, healthcare providers, and insurance companies effectively.

Medical Office Administration
Medical Office Assistant

Hours	Course Subject
40	Essentials of Student Services
95	Microsoft Word
95	Microsoft Excel
133	Microsoft Access
19	Business English & Communications
190	Filing
228	Medical Office Procedures
190	Medical Terminology
133	Medical Transcription
76	Professionalism & Ethics
19	Occupational Health & Safety
80	Practicum
60	Keyboarding (Concurrent)

Hours	Course Subject
40	Essentials of Student Success
95	Microsoft Word
95	Microsoft Excel
133	Business English & Communications
19	Filing
190	Medical Office Procedures
228	Medical Terminology
190	Medical Transcription
133	Basic Bookkeeping
76	Quickbooks
76	Professionalism & Ethics
20	Occupational Health & Safety
80	Practicum
65	Keyboarding (Concurrent)

Career Opportunities

In Canada, Medical Office Administration professionals are employed by hospitals, health clinics, medical and dental offices and in other offices throughout the public and private sectors, including:

Private Physician’s Practices

Optometrist & other Specialists’ Offices

Medical Clinics

Government Departments

Insurance companies

Federal Department of Health

Medical supply companies

Veterinary practices

Local public health departments

Hospital Departments

Nursing homes

Chiropractor Practices

Massage Therapy Offices

And More!

As a Medical Office Administrator, you’re the one who keeps the offices of doctors, chiropractors and other healthcare professionals running smoothly. Medical Office Administrators interact with patients, manage records and billing, oversee office procedures and contribute to the efficiency and overall patient experience in a medical setting.

Student Spotlight

Graduating from the Centre for Distance Education‘s Medical Administrative Assistant Diploma program laid a strong foundation for my professional journey. The program’s comprehensive curriculum—ranging from medical terminology and billing to transcription and office procedures—equipped me with the knowledge and confidence to thrive in healthcare settings. After graduation, I began as an Office Administrative Assistant and quickly transitioned to roles with increasing responsibility, including Home Care Scheduler and Surgical Scheduler. Today, I proudly serve as a Quality Improvement Specialist, where I apply both my administrative training and growing expertise to improve healthcare processes and patient outcomes. I credit much of this journey to the solid start I received at CD-ED.

Syful I,
Medical Office Administration Graduate

My experience with the Medical Office Administration program was positive and rewarding. Joanne was an incredible instructor, as well as all the staff who helped me accomplish my goals during the program. I look forward to applying my new skills towards my new career in the medical field.

Sherry K,
Medical Office Administration Graduate

Is Online Career Training Right for You?

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